AlertOps

About AlertOps

AlertOps is an incident management software provider than can integrate with more than 40 other monitoring tools and programs.

ITSM Article by Rick Leopoldi

Check Out This ITSM Article by Rick Leopoldi Do you need to perform your IT functions better and faster? In Rick’s article he talks about the value of service provisioning with a business perspective. Do you want your users with select authorities to be able to have access 24/7 from any [...]

By | 2017-04-24T14:49:27+00:00 November 30th, 2016|DevOps|0 Comments

Incident Management Software for Retailers

Benefits of Incident Management Software for Retailers As a retailer, you invest a lot of time and dedication into creating budgets, so your company will generate revenue and comp last year. But what happens when your company becomes a victim of a major incident, which affects millions of your consumers? It [...]

By | 2017-04-24T14:50:41+00:00 November 4th, 2016|Incident Management|0 Comments

The Ultimate Guide to Incident Management

The Ultimate Guide to Incident Management True Cost of an Incident  Problem vs. Incident What is Incident Management? Prioritize Incidents The Incident Lifecycle The Incident Management (or NOC) Team Identifying the Core Issue Escalating an Incident Using Incident Management Tools Handling Incident Management Stress The Incident Management Process (Key Steps to Resolving Incidents) Using [...]

By | 2017-10-20T19:51:04+00:00 August 31st, 2017|Incident Management|0 Comments

How Does Alert Fatigue Affect Teams?

How Does Alert Fatigue Affect Teams? IT service management (ITSM) and DevOps teams are responsible for identifying incident management issues as quickly as possible. Yet the sheer volume of incident management alerts sometimes can be overwhelming. And in many instances, teams bombarded with incident management alerts may suffer "alert fatigue." Alert fatigue [...]

By | 2017-08-08T17:00:58+00:00 August 8th, 2017|Incident Management, Features|0 Comments

How to Choose The Best Incident Management Tool 

How to Choose The Best Incident Reporting and Management Tool  Incident management is a top priority for many businesses, yet few companies understand exactly what it takes to choose the right incident management tool.   Although many incident management system providers claim to offer the latest and greatest technologies, there is no one-size-fits-all incident management solution. As [...]

By | 2017-10-06T17:14:45+00:00 October 10th, 2017|Incident Management|0 Comments

Best Practices of High-Performing IT Teams

Best Practices of High-Performing IT Teams Your IT team is a pivotal part of your business, and as such, deserves your attention. Because if your IT team struggles to get its job done, your entire company could struggle as well. To better understand the importance of a high-performing IT team, let's [...]

By | 2017-10-16T14:03:10+00:00 October 16th, 2017|DevOps|0 Comments

The True Cost of Major Incidents

The True Cost of Major Incidents (+ How Downtime and Outages Kill Your Bottom Line)  Downtime is a serious problem (regardless of size or industry). A recent survey conducted by Information Technology Intelligence Consulting (ITIC), found that: For 98 percent of organizations, a single hour of downtime costs more than $100,000. 60 percent noted that one hour of downtime costs more than $300,000. And, 33 percent [...]

By | 2017-08-29T15:49:51+00:00 August 29th, 2017|Incident Management|0 Comments

Best Practices for Major Incident Management

Best Practices for Major Incident Management If a server crashes or a data center outage occurs, does your incident management team have what it takes to respond quickly and effectively? If not, your company, its employees and its customers could suffer the consequences. A major incident causes a business to deviate [...]

By | 2017-08-03T14:41:59+00:00 August 3rd, 2017|Incident Management|0 Comments

How Much Will Your Outage Cost?

How Much Will Your Outage Cost? Has your company ever faced an outage? If so you are not alone. Internet and airline outages seem to be the new trend, with major websites flickering on and off for US based internet users. The hackers flood the websites with traffic so they can’t [...]

By | 2017-06-08T19:58:38+00:00 June 8th, 2017|Incident Management|0 Comments