Incident Management

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Incident Management
How to Notify Your Customers After a Data Breach

Has your organization been targeted for consumers’ personal information during a data...

Incident Management
How to Keep Key Stakeholders Up to Date During a HIPAA Data Breach

HIPAA Breach Notification Rule compliance is a must for hospitals and other...

Incident Management
How to Notify Your Strategic Partners About a Critical Outage

What is the best way to notify strategic partners about a critical...

Incident Management
Do Your Customers Need to Know When a Major Incident Occurs?

Major incidents often cause mass chaos, making it difficult to figure out...

Incident Management
Do You Need Different SLAs For Each Customer?

Let’s face it! It’s a fact that each of your customers wants...

Incident Management
In the Event of a Data Breach, What Do You Tell Your Customers?

With the current announcements of personal information data breaches, it seems to...

Incident Management
Can You Afford a 15 Minute Outage?

Is your business impacted by a 15 minute outage?  Then ask yourself...

Incident Management
Incident Communication Tips: How to Keep Your Business Partners Up to Date

If a major incident occurs, should an enterprise notify its business partners?...

Incident Management
Keep Your Key Stakeholders Informed During a Data Security Breach

Is your company in compliance with current data security regulations? For today’s...