Real-Time Collaboration 2017-02-01T01:37:54+00:00

Real-Time Collaboration

AlertOps helps resolve incidents faster by getting the right people involved and allowing them to communicate with Slack and HipChat. This allows you to address issues in real-time.

» Get your monitoring alerts in Slack

When your monitoring stack sends an alert, AlertOps looks up your team assignment, then alerts the team members according to on-call schedules and escalation policies. With an added Slack integration, AlertOps will open a conversation in your Slack channel.

» 3-way integrations with Slack, incident management and your monitoring stack

Integrate your monitoring stack, your chat tool and your help desk to create cross-application collaboration. Allowing you to send replies from Slack to your ticketing system, assign owners to the ticket and close the ticket straight from Slack.

» Get your monitoring alerts in HipChat

When your monitoring stack sends an alert, AlertOps looks up your team assignment, and then alerts the team members according to on-call schedules and escalation policies. With an added HipChat integration, AlertOps will open a conversation in your HipChat room.

» 3-way integrations with HipChat, incident management and your monitoring stack

Integrate your monitoring stack, your chat tool and your help desk to create cross-application collaboration. Allowing you to send replies from HipChat to your ticketing system, assign owners to the ticket and close the ticket straight from HipChat.

» Create incident management tickets from Slack or HipChat

Open an AlertOps alert from both Slack and HipChat, and kick start AlertOps’ workflows, by opening a ticket in your incident management system. You can also trigger automations that communicate other systems by integrating Slack and HipChat with AlertOps. For example: connect you ticketing system and automatically create tickets from alerts and see the status, history and incident details.

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