Custom routing rules can be configured to route through a team based on routing patterns such as round robin, or assignment-based rules. Routing rules can be linked to a topic, so the person sending the message simply selects the topic, and the system will determine the recipients and routing rules. Select delivery methods at the user, group level, and user’s role. Delivery rules can be configured to mix group and user contacts. AlertOps will turn events into workflows and distributes the resolution activities to your team inside of a Cloud based solution that integrates change management and service level management capabilities. So your time can be spent fixing the problems not keeping a check list of who, what or when. You need to be able to distribute custom workloads and get the message to the right people at the right time. AlertOps is the best way to customize a reliably respond to critical system events and communicate in real-time about issues affecting your business.