Above the line. Never inside the PLC.
Your PLCs, SCADA and MES already run the line, and your safety systems keep it safe. AlertOps sits above them, turning their alarms and Andon signals into one routed incident that reaches the right maintenance tech. We orchestrate the response; we never control the equipment.
A line-stop and a flood of tag alarms. One incident.
When a cell faults, the PLC and SCADA throw a burst of tag alarms and an Andon signal fires. AlertOps correlates them to the line and station into one incident, so maintenance sees the cause, not the symptoms.
- PLC / SCADA / MES alarms and Andon signals collapse to one event
- Mapped to the line, cell and station automatically
- The cause surfaces before micro-stoppages cascade
The fault. The right tech, on shift, now.
Routes to the maintenance or controls tech with the right skill on the current shift, to Andon displays, two-way radios and phones in parallel, with escalation if the stop isn't acknowledged.
- Routing by skill + shift + line, not a flat list
- Andon displays, two-way radio and mobile in parallel
- Escalation if a line-stop goes unacknowledged
Supervisors and planners. In the loop, automatically.
Production supervisors, planning and quality get the right notice the moment a stoppage or quality excursion crosses a threshold, no radio scramble, no guesswork.
- Notices by severity to supervisors, planning and quality
- Quality excursions routed before bad product ships downstream
- One coordinated message, not a radio scramble
Every stop documented. Per line, per shift.
Every alarm, response and restart is captured chronologically with downtime reason codes, so OEE loss and repeat offenders become visible across lines and plants.
- Per-line downtime timeline with reason codes
- Repeat-offender assets and stations surfaced automatically
- CMMS stays the maintenance system of record
