Above the process. Never an SIS.
Your SCADA, RTUs and DCS already monitor and control the process, and your Safety Instrumented System keeps it safe. AlertOps sits above them, never actuating; we correlate the alarms, reach the right responder, notify the right stakeholders, and keep the record. We are not a control system and we are not an SIS.
A refinery DCS alarm flood. One incident.
When a unit upsets, the DCS can throw hundreds of alarms in minutes, the exact condition the alarm-management standards warn about. AlertOps correlates them into one incident so the board operator sees the cause.
- DCS / SCADA alarms correlate to the unit and the event
- Built for the alarm-flood problem ISA-18.2 / EEMUA 191 describe
- The operator works the upset, not the flood
An unmanned wellhead fault. The right responder, dispatched.
Wells, pump stations and compressors run remote and unmanned. AlertOps routes by skill and location with voice fallback, so a pressure or gas-detection alarm reaches a responder, not an empty control room.
- Routing by skill + location across vast field assets
- Voice fallback for unmanned, remote sites
- Gas-detection and pressure alarms escalate hardest
The right people. Notified on the clock.
Environmental, safety and partner stakeholders are notified per policy the moment a reportable threshold is crossed, turning a compliance obligation into an automatic, logged action.
- Stakeholders notified per policy and threshold
- Environmental excursions routed immediately
- One coordinated message across organizations
Every event documented. To a process-safety standard.
Every alarm, action and procedure step is captured with chain-of-custody, so a process-safety review or a regulator request is answered with evidence, not a reconstruction.
- Steps logged against the linked procedure with chain-of-custody
- Reportable events evidenced automatically
- Your system of record stays authoritative
