Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications.
AlertOps’ alert/incident management system can be integrated with Lightstep to receive and respond to critical (predefined status mappings) alerts through email, SMS, push notification or phone alerts. AlertOps would ensure that the alert would reach the appropriate team by using proper workflows, escalation policies and schedules. Based on your ruleset, incidents can be automatically opened and closed, depending on whether Lightstep reports a problem or a recovery.
The above scenario and scope for integration is due to the fact that AlertOps has a very flexible and simple API/Webhook configuration feature that can be leveraged with Lightstep’s monitoring/tracing and alerting capabilities
You can send alerts from Lightstep to AlertOps.
- AlertOps will automatically create an incident when a new alert is received from Lightstep when the status field contains “Critical” or “Warning”.
- If an alert with status “Critical” or “Warning” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert.
- The alert will be recorded in the Inbound Messages table as “Mapped Appended.”
- AlertOps will automatically close the same incident when an alert with status contains “Resolved”.
These are examples of just some of the things you can do with Lightstep and AlertOps.
