AlertOps’ unlimited phone and SMS notification plans are for commercial use. Usage is limited to your organization’s employees, contractors and direct customers. AlertOps is meant to be used as an IT incident alerting and IT on-call management system only. AlertOps reserves the right to review your account and take further action if account usage is beyond normal standards, outside of permitted usage or adversely affects our operations. If we determine that you are engaging in abnormal or impermissible usage, we will use commercially reasonable efforts to inform you and provide you with the opportunity to correct the improper usage. If you fail to correct usage activity to conform to normal use, we may exercise our right to transfer your service to a more appropriate plan, charge applicable rates or suspend or terminate your service with or without notice. If we believe that our service has been used for an unlawful purpose, we may immediately terminate your service with or without notice and/or forward the relevant communication and other information to the appropriate authorities for investigation and prosecution. We reserve all of our legal rights. AlertOps reserves the right to change this Policy at any time. Changes shall become effective when a revised policy is posted to AlertOps’ websites.