How to Create an Effective Incident Response Playbook
Oftentimes, enterprises struggle to notify customers, employees, partners and other key stakeholders about incidents....
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What Is Proactive Major Incident Management?
Major incident management is vital, particularly for an enterprise that wants to limit downtime,...
Best Practices for Incident Resolution
Believe it or not, there is a difference between incident closure and incident resolution....
GDPR: What Is It, and What Does It Mean for Your DevOps Team?
The European Union (EU) General Data Protection Regulation (GDPR) took effect May 25. Now,...
Why You Need to Find a PagerDuty Alternative
There is no shortage of incident management systems available to businesses. Yet not all...
Improve ITOps Collaboration and Reduce MTTR with Splunk
Splunk helps IT operations (ITOps) teams simultaneously reduce their mean time to resolution (MTTR)...
AlertOps and Icinga Integration
Heard of the prebuilt integration between Icinga and AlertOps? Icinga is an open source computer system...
MTTD vs. MTTF vs. MTBF vs. MTTR
Development and operations (DevOps) teams must measure their day-to-day progress. Otherwise, these teams won’t...
Agile and DevOps: It’s All About Culture
Agile is the next wave of development and operations (DevOps). Today, many DevOps teams...