30 DevOps Terms You Need to Know
Development and operations (DevOps) covers a wide range of functions – everything from software...
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2019 Business Predictions: Is AI the Future of ITSM?
2019 could be the year of artificial intelligence (AI) in IT service management (ITSM)....
AlertOps – 2018 in Review: What Does the Future Hold?
2018 has been a landmark year for AlertOps. As 2018 draws to a close,...
What Is ITIL, and What Does It Solve?
ITIL refers to IT service management (ITSM) best practices aligned to an enterprise’s day-to-day...
A DevOps Periodic Table of Critical Alert Monitoring System Integrations
A development and operations (DevOps) team may deploy an alert tracking system to speed...
What Are the Differences Between Major and Critical Incidents?
Major and critical incidents are not identical. To better understand the similarities and differences...
Implement a Successful DevOps Roadmap Today
A successful development and operations (DevOps) roadmap is a must-have. To better understand why...
AlertOps Announces Playbook Automation Focusing on Critical Enterprise Needs in Fast-growing Incident Response Market
Incident Response: Should You Prioritize Quality or Quantity?
There are two common approaches to incident response: qualitative and quantitative. Each approach has...