DevOps

30 DevOps Terms You Need to Know

Development and operations (DevOps) covers a wide range of functions – everything from software...

Incident Management

2019 Business Predictions: Is AI the Future of ITSM?

2019 could be the year of artificial intelligence (AI) in IT service management (ITSM)....

About AlertOpsFeatures

AlertOps – 2018 in Review: What Does the Future Hold?

2018 has been a landmark year for AlertOps. As 2018 draws to a close,...

Incident Management

What Is ITIL, and What Does It Solve?

ITIL refers to IT service management (ITSM) best practices aligned to an enterprise’s day-to-day...

DevOps

A DevOps Periodic Table of Critical Alert Monitoring System Integrations

A development and operations (DevOps) team may deploy an alert tracking system to speed...

Incident Management

What Are the Differences Between Major and Critical Incidents?

Major and critical incidents are not identical. To better understand the similarities and differences...

DevOps

Implement a Successful DevOps Roadmap Today

A successful development and operations (DevOps) roadmap is a must-have. To better understand why...

Press Releases

AlertOps Announces Playbook Automation Focusing on Critical Enterprise Needs in Fast-growing Incident Response Market

Incident Management

Incident Response: Should You Prioritize Quality or Quantity?

There are two common approaches to incident response: qualitative and quantitative. Each approach has...