AlertOps helps you deliver a seamless user experience to your clients by making sure that no call goes unanswered. Every call is directed to the right on-call team, every single time. This enhances productivity and significantly reduces cost. The clients can select the team or member through a call menu so that no call gets missed or routed to the wrong person.
Ensure lightning speed incident resolution by making sure that no detail is missed. AlertOps lets you create the perfect on-call schedule by offering flexible options that allow organizations to choose the one that suits them the best. Use the override system to assign alerts to the covering team member. Export and access schedules on the go with AlertOps.
The lack of a good incident management system results in business-critical incidents going unnoticed and impacting the bottom line. Stakeholders need to be alerted depending on how critical they are to prevent confusion and misinformation. Custom escalations in AlertOps allow you to customize escalation policies according to your organizational requirements. Create role-based customer alerts. Set notification rules the way you want. 5 times in 30 minutes or 30 times in 5 minutes; it is totally your call!
