Eliminate costly outages

Automate incident response, keep your stakeholders informed, and reduce downtime.

Incident Management Simplified for Enterprises

Major Incident Management

AlertOps Major Incident Management Center offers efficient communication, collaboration, and coordination during major incidents. It enables rapid assembly of responders, process automation, and real-time status updates; ensuring teams can respond promptly, keep stakeholders up to date and minimizes the impact of major incidents.

Pre-built message templates

Rapid team mobilization

Pre-built teams

Status pages

Status pages

Pre-defined message templates

Multi- channel communication

Collaborate using chat tools

Stakeholder Communication

Stakeholder communication in AlertOps provides concise and timely information to relevant parties during incidents. It ensures that all stakeholders, including teams, management, and customers, are kept informed and involved in the incident response process. This improves collaboration, leading to minimized downtime and increased customer satisfaction.

Automated Incident Response

The AlertOps platform automates incident response to reduce downtime and keep services up and running. Slack and Microsoft Teams integrations enable collaboration. Status pages and custom notifications keep stakeholders informed. Multi-channel communications (phone, SMS, mobile push notifications) ensure that users never miss an alert.

Customizable Response Playbooks

Collaboration (chat tools, swarm)

Multi-channel communication

Respond using any tool

Reach the right person

Visibility (see who is on-call)



On-Call Management

AlertOps provides on-call management for enterprises by enabling teams to easily schedule, manage and notify on-call personnel. This helps ensure that the right people are alerted and able to respond to critical incidents quickly and efficiently, improving incident resolution times and minimizing downtime.

Open API Integration

AlertOps integrations enable different software applications to work together seamlessly and share data between them. This can help to streamline business processes, improve efficiency, and provide better visibility into business operations. AlertOps has over 200 integrations with popular monitoring and ITSM Systems.

Monitoring and ITSM Systems

Identity systems
(SSO, Active Directory, SAML)

APIs (build your own workflows)

Synch groups and users

Severity Based Alerting

Noise Reduction

Intelligent Routing

Rich context

Event Intelligence

AlertOps offers advanced alert intelligence for enterprises, allowing them to quickly identify and prioritize critical incidents through advanced alert filtering capabilities. This reduces alert noise and improves incident resolution times, ensuring that the right actions are taken at the right time.

Analytics and Reporting

AlertOps provides enterprises with powerful reporting capabilities that offer real-time insights into critical incidents, enabling them to identify trends and optimize their incident response processes. These capabilities include customizable dashboards, automated reports, and the ability to track KPIs such as MTTR and MTTA.

Team performance


Incident Details

Post-mortem reports

Trusted by Leading Enterprises

The absolute flexibility to mold the product to do anything you need. We are using AO to ingest alerts from data sources that are unable to integrate into our ticketing system. AO allows us to add transformations and manipulate the data and then pass it to our ticketing system and alert the correct team(s). The ability to ingest and process data from basically anything is absolutely unbeatable in any of the other solutions we looked at.

Caleb S Service Manager

"The technicians in the customer support department are extremely knowledgable about the product and very helpful. They were able to tailor exactly to our needs even though we were not using the system the way others do. The app continues to get updates and the GUI is very user-friendly, our team was able to transition over very quickly and successfully!"

Meir G VP, Customer Support

Prior to using AlertOps we were fielding urgent requests through a variety of communication channels. With AlertOps we were able to tailor those communications to each specialist's preferred communication method (text, phone call, email). This cut our issue response time in half and has given leadership confidence that all business critical issues are seen by the right people at the right time.

Peter Buzzell Senior Manager, eCommerce Technology

The AlertOps cost compared to the previous legacy-priced PagerDuty account is significantly less for the same features. The on-boarding process was smooth, with only a few hiccups in the transition of specific PagerDuty customization. The ongoing technical account support is fantastic.

Jason H Solution Architect,

We can schedule engineers for different shifts and different times to be On-call. This is very important in our follow the sun model.

Virginia F Service Desk Manager

A number of problems that us level 1 engineers deal with and as mentioned since it's simple it helps us get the job complete faster.

Daniel S Level 1 Engineer

Trusted by Major Brands

Global 500® Data Center Company
Intelligent Real-Time Facility Management A Global 500 Data Center Company, with over 3,000 employees, operates nearly 300 data centers in 24 countries across 6 continents

Global 500®

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