Major Incident Management
Communicate using each stakeholder’s channel of choice or use a specified communication channel, like Teams or Slack. Use playbooks and message templates to automatically send the right message to the right team.
of all companies said their business does not have a major incident team in place.
Pre-built Major Incident Teams
Pre-built major incident teams save time and reduce errors during major incident management. Build teams for specific services or types of outages. Include needed SMEs and stakeholder groups.
Major incident rapid response
Automatically blast simultaneous notifications to the entire incident response team in real-time during major incident management. This can save up to 30 minutes when there is a major incident.
of all companies indicated they manually communicate with their incident resolvers during a major incident.
Pre-built communication templates save time and reduce errors.
Major Incident Management Communication Templates
Major Incident Stakeholder Communication
Stakeholder communication is a must and so is flexibility
CHECKOUT THE OTHER
Enterprise Offerings
Incident Response Automation
Speed up the incident resolution process with automation. Use collaboration to improve work between teams.
On-Call Management
On-call management for enterprises by enabling teams to easily schedule, manage and notify on-call personnel.
Major Incident Management
Speed up the incident resolution process with automation. Use collaboration to improve work between teams.
Open API Integration
AlertOps integrations enable different software applications to work together seamlessly and share data between them.
Event Intelligence
Using advanced alert filtering capabilities, AlertOps helps enterprises identify and prioritize critical incidents quickly.
Analytics and Reporting
Real-time insights into critical incidents and enhanced incident response processes are provided by AlertOps.
Stakeholder Communication
AlertOps for Enterprises
Simple, Powerful Incident Management
Automate incident response, keep your stakeholders informed, and reduce downtime.
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