Automatically notify multiple teams at once. Use standard message templates. Improve stakeholder communication. Predefine major incident teams and processes. Save up to 30 minutes per incident during major incident management.
of all companies said their business does not have a major incident team in place.
Pre-built major incident teams save time and reduce errors during major incident management. Build teams for specific services or types of outages. Include needed SMEs and stakeholder groups.
Automatically blast simultaneous notifications to the entire incident response team in real-time during major incident management. This can save up to 30 minutes when there is a major incident.
of all companies indicated they manually communicate with their incident resolvers during a major incident.
Pre-built communication templates
save time and reduce errors.
Standardize major incident communication with AlertOps message templates, allow an organization to create pre-defined text for each service. Use different message templates for stakeholders and tech responders.
AlertOps Service Status Pages keep stakeholders updated when there are major incidents. Status pages allow stakeholders to self-subscribe to services they are interested in.
Stakeholder communication is a must
and so is flexibility
Checkout the other
"The technicians in the customer support department are extremely knowledgable about the product and very helpful. They were able to tailor exactly to our needs even though we were not using the system the way others do. The app continues to get updates and the GUI is very user-friendly, our team was able to transition over very quickly and successfully!"Meir G
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