Stakeholder Communication​

Communicate using each stakeholder’s channel of choice or use a specified communication channel, like Teams or Slack. Use playbooks and message templates to automatically send the right message to the right team.​

Automatic stakeholder communications over any channel​

Stakeholder messaging on chat​

Incident Communication Stakeholder Chat ​ ​

Use chat tools like Slack and Microsoft Teams during a major incident to communicate with stakeholders. Create dedicated chat rooms or use designated stakeholder channels. ​

Incident Communication Stakeholder Preferred Channels​ ​

Reach stakeholders through multiple channels simultaneously, from voice, email and SMS notifications to in-app messages, push notifications or chat.​

Stakeholders choose their communication channel​

Get the right message out​

Incident Communication Templates​ ​

Save valuable time and ensure consistent messaging during critical incidents. Templates provide a foundation for clear, concise, and well-structured communication, enabling you to focus on resolving the issue at hand while keeping stakeholders informed and engaged.​

Stakeholder Communication Status Pages​ ​

Communicate with stakeholders using status pages. Stakeholders can subscribe to services of interest. Use AlertOps status pages or 3rd party products. ​

Self-serve status communication​

Checkout the other

Enterprise Offerings

Incident Response Automation

Speed up the incident resolution process with automation. Use collaboration to improve work between teams.

Open API

AlertOps integrations enable different software applications to work together seamlessly and share data between them.

On-Call Management

On-call management for enterprises by enabling teams to easily schedule, manage and notify on-call personnel.


Using advanced alert filtering capabilities, AlertOps helps enterprises identify and prioritize critical incidents quickly.

Major Incident Management

AlertOps Major Incident Management Center offers efficient communication, collaboration, and coordination during major incidents.

Analytics and Reporting

Real-time insights into critical incidents and enhanced incident response processes are provided by AlertOps.

The absolute flexibility to mold the product to do anything you need. We are using AO to ingest alerts from data sources that are unable to integrate into our ticketing system. AO allows us to add transformations and manipulate the data and then pass it to our ticketing system and alert the correct team(s). The ability to ingest and process data from basically anything is absolutely unbeatable in any of the other solutions we looked at.

Caleb S Service Manager

"The technicians in the customer support department are extremely knowledgable about the product and very helpful. They were able to tailor exactly to our needs even though we were not using the system the way others do. The app continues to get updates and the GUI is very user-friendly, our team was able to transition over very quickly and successfully!"

Meir G VP, Customer Support

Prior to using AlertOps we were fielding urgent requests through a variety of communication channels. With AlertOps we were able to tailor those communications to each specialist's preferred communication method (text, phone call, email). This cut our issue response time in half and has given leadership confidence that all business critical issues are seen by the right people at the right time.

Peter Buzzell Senior Manager, eCommerce Technology

The AlertOps cost compared to the previous legacy-priced PagerDuty account is significantly less for the same features. The on-boarding process was smooth, with only a few hiccups in the transition of specific PagerDuty customization. The ongoing technical account support is fantastic.

Jason H Solution Architect,

We can schedule engineers for different shifts and different times to be On-call. This is very important in our follow the sun model.

Virginia F Service Desk Manager

A number of problems that us level 1 engineers deal with and as mentioned since it's simple it helps us get the job complete faster.

Daniel S Level 1 Engineer

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Intelligent Real-Time Facility Management A Global 500 Data Center Company, with over 3,000 employees, operates nearly 300 data centers in 24 countries across 6 continents

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