24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
From the simplest on-call for after hours, to 24/7 shift rotation, or follow-the-sun scheduling. Reach the right person no matter what time of day no matter where they are in the world.
Include multiple people on any on-call shift. Escalations will always follow the effective on-call group, regardless of the escalation policy.
User-friendly self-serve on-call scheduling
Users can easily update schedule availability, schedule vacation or time-off periods directly through a user-friendly interface. Manage on-call status with a mobile app.
Export on-call schedules to iPhone and Android devices. View schedules in calendar tools like Outlook and Google. View who is on-call for all teams.
No more guessing about who is on-call
Checkout the other
Stakeholder Communication
Stakeholder communication in AlertOps provides concise and timely information to relevant parties during incidents.
Open API
Integration
AlertOps integrations enable different software applications to work together seamlessly and share data between them.
Incident Response Automation
Speed up the incident resolution process with automation. Use collaboration to improve work between teams.
Event
Intelligence
Using advanced alert filtering capabilities, AlertOps helps enterprises identify and prioritize critical incidents quickly.
Major Incident Management
AlertOps Major Incident Management Center offers efficient communication, collaboration, and coordination during major incidents.
Analytics and Reporting
Real-time insights into critical incidents and enhanced incident response processes are provided by AlertOps.
The absolute flexibility to mold the product to do anything you need. We are using AO to ingest alerts from data sources that are unable to integrate into our ticketing system. AO allows us to add transformations and manipulate the data and then pass it to our ticketing system and alert the correct team(s). The ability to ingest and process data from basically anything is absolutely unbeatable in any of the other solutions we looked at.
Caleb S Service Manager"The technicians in the customer support department are extremely knowledgable about the product and very helpful. They were able to tailor exactly to our needs even though we were not using the system the way others do. The app continues to get updates and the GUI is very user-friendly, our team was able to transition over very quickly and successfully!"
Meir G VP, Customer SupportPrior to using AlertOps we were fielding urgent requests through a variety of communication channels. With AlertOps we were able to tailor those communications to each specialist's preferred communication method (text, phone call, email). This cut our issue response time in half and has given leadership confidence that all business critical issues are seen by the right people at the right time.
Peter Buzzell Senior Manager, eCommerce TechnologyThe AlertOps cost compared to the previous legacy-priced PagerDuty account is significantly less for the same features. The on-boarding process was smooth, with only a few hiccups in the transition of specific PagerDuty customization. The ongoing technical account support is fantastic.
Jason H Solution Architect,Achieve your dream results with AlertOps at your side. From proof-of-concept to continuous improvement, tap into expert support throughout your journey.
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