What's new on AlertOps

AlertOps is laser-focused on being the best major incident management tool for NOC, TechOps and DevOps teams.

Kicking off the new year, AlertOps introduces an important Workflow Upgrade focused on status change management in alerts. …

We’re pleased to announce a significant December update to AlertOps List Type Custom Fields. This expansion is geared …

This October, AlertOps is rolling out an important update to our Workflow system. This update is designed to …

We’re excited to announce our September update, introducing significant enhancements to our filter options in AlertOps. This update …

We are proud to announce the integration of AlertOps with HaloITSM and HaloPSA, offering a robust solution for …

We are pleased to introduce the integration between AlertOps and Datto’s Autotask, a comprehensive and intuitive cloud-based PSA …

We are excited to announce the integration of AlertOps with SyncroMSP, a leading PSA platform built for MSPs. …

We are thrilled to announce the latest enhancement to the AlertOps Trial and Proof of Concept (POC) environments: …

We are excited to unveil the latest release of the AlertOps Web App, a significant upgrade designed to …

We are proud to introduce a powerful new feature to the AlertOps platform – Regex Validation for Inbound …

We are delighted to announce a significant enhancement to our JSON handling capabilities within AlertOps. This new feature …

We are excited to introduce a significant enhancement to the AlertOps inbound integration system. This new feature is …

We are pleased to announce the latest update to the AlertOps mobile application, focused on improving your experience …

We are thrilled to announce a major update to the AlertOps API, offering comprehensive coverage with full control …

AlertOps is pleased to announce the release of it’s ConnectWise Manage MSP Bundle. This exists as a completely …

Perpetual Field Update

AlertOps has released functionality to update fields on every incoming message update. Whenever an inbound message from a …

AlertOps has added the ability to capture the Incoming Caller Number as the unique identifier for any incoming …

Leverage the new One-Touch Integration, with ConnectWise Manage to get your PSA integration with CWM up and running …

As part of our new v2 API releases, AlertOps has released the Incidents API to completely manage and …

AlertOps is progressively rolling out new and more comprehensive APIs that can be leveraged to interact with the …

View the Uptime and Dates during which there were any incidents at a glance with the Uptime Bar. …

In addition to fields such as timeframe, Group, or Integration, the Escalation Priority field has been added as …

With this update to Service Status, create Maintenance Windows and select which services you’d like to place under …

Service Status is a new AlertOps feature that ties in some of the functionality of what you may …

With this update to Live-Call Routing enables using different Escalation Rules based on the caller’s selection. When using …

AlertOps quickstart for any new environments. The quickstart features enables AlertOps Administrators to get a jumpstart on their …

Heartbeat Monitoring – Get alerts when your monitoring tools stop sending alerts and become unresponsive.  AlertOps Heartbeat Monitoring …

Dynamic Recipient Groups –  Based on the content of an inbound alert, you can now dynamically assign the …

What’s new: Search – You can now search Alerts by ‘Custom Fields’ API – Additional API Calls along …

AlertOps 3.7 Release

What’s new: UI Overhaul – The new UI includes the same logical flow and experience as before, but …

Important Update: Update 3.6.2.5 includes a few important improvements (+ minor bug fixes and enhancements) from our 2019 …

Important Update: Update 3.6.2.4 includes 1 new feature, and 1 important improvement (+ minor bug fixes and improvements) …

Minor Update: Improvements in 3.6.2.2 include minor updates, and improvements to the recent 3.6.2.1 update. *** Here’s a …

Minor Update: Improvements in 3.6.2.3 include minor updates, and improvements to the recent 3.6.2.2 update. *** Here’s a …

Minor Update: Improvements in 3.6.2.1 include minor updates, and improvements to the recent 3.6.2 release. *** Here’s a …

Minor Update: Update 3.6.2 includes minor updates to reporting filters along with a handful of important bug fixes …

Minor Update: Update 3.6.1 includes minor updates to the UI and UX along with a handful of important …

Major Update: Update 3.6.0 includes 5 new features (+ minor bug fixes and improvements) from our 2018 roadmap, …

Major Update: Update 3.5.9 includes 13 new features from our 2018 roadmap, and a handful of important bug …

We’re excited to announce the launch of the new AlertOps website. It’s now faster and more responsive than …

Major Update: 3.5.8 includes 8 new features from our 2018 roadmap, and a handful of important improvements.  *** …

Minor Update 3.5.7 is a minor update focusing on mobile features, and bug fixes. We’re also laying the …