The holiday season is a time for celebration, relaxation, and quality time with loved ones—but for IT professionals, it can feel like a never-ending stream of challenges. The team is stretched thin—on-call schedules are tight, and alerts are piling up, quickly leading to burnout.
That’s why addressing alert fatigue is crucial—the mental and emotional exhaustion caused by an overload of alerts. When your techs constantly deal with false alarms or low-priority issues, the important stuff gets buried.
As we approach this busy season, AlertOps and ConnectWise have teamed up to host an essential webinar to help you tackle the challenges of alert fatigue and overwhelming IT problems.
This blog gives you a sneak peek at the strategies and insights we’ll share during the upcoming event and how you can implement them to ensure your IT team stays happy, healthy, and efficient this holiday season!
Join Us on December 5, 2024
We understand the IT teams’ unique challenges over the holidays and are here to help! Join us on December 5, 2024, at 1 PM CST, for a webinar co-hosted by AlertOps and ConnectWise covering effective strategies for overcoming the season’s challenges.
In this free webinar, we’ll cover practical strategies to ease workloads and improve morale during the holiday rush:
- On-Call Scheduling: Learn how to create fair and balanced on-call schedules, ensuring no one is overwhelmed and your team gets the time off they deserve.
- Smart Alert Filtering: Discover how to reduce alert fatigue by implementing intelligent tools that ensure your team only gets notified about the most critical issues.
- Automation for Incident Response: Save time and reduce manual effort with tools that automatically notify stakeholders, create tickets, and resolve issues—without lifting a finger.
- Boosting Morale: Sometimes, a little recognition goes a long way. We’ll show you how simple acts of flexibility and appreciation can help your techs feel valued, reducing burnout and improving team cohesion.
Meet Our Experts
You’ll have the chance to hear from industry leaders who bring years of experience in IT and customer experience:
- Kamalesh Srikanth, Head of Customer Experience at AlertOps
- Rafael Sanguily, Chief Revenue Officer at AlertOps
- Jess Taveras, Program Manager – Invent at ConnectWise
These experts will share their insights and answer your toughest IT questions, helping you build a holiday-proof strategy for your team. Whether you’re managing a small team or leading a large organization, the strategies you’ll learn can make a world of difference for you and your team.
We look forward to seeing you at the event!
