Jira is a software development tool that enables agile development teams to visualize and streamline their development pipeline and ship more software. Jira helps teams communicate and collaborate. But Jira is focused on helping teams create software faster. It’s not designed as a comprehensive communication tool.
AlertOps helps you get more from Jira by automatically pushing information about issues in Jira to the right team members and stakeholders and automating communication between software development teams and team members. This gives agile development teams more connectivity and helps shorten development cycles.
Here’s what AlertOps and Jira can do with two-way integration:
- Automatically create an AlertOps alert when a Jira issue is created.
- Automatically update the alert owner in AlertOps when the issue owner is updated in Jira.
- Automatically close an alert in AlertOps if the issue is closed in Jira.
Using the AlertOps Generic REST API and the Outbound API, two-way integration also means that creating an AlertOps alert, updating the AlertOps alert owner, or closing an alert in AlertOps also changes the state of the corresponding issue in Jira.
All this gets repetitive tasks off of developers’ plates and eliminates redundant work, so your teams can focus on shipping software.
To learn more about what’s possible with two-way AlertOps and Jira integration or get help configuring your AlertOps and Jira integration, check out our help center.