August 10, 2023
New Integration Release: AlertOps with HaloITSM and HaloPSA – Streamlined Incident Management and Enhanced Alert Responsiveness 

We are proud to announce the integration of AlertOps with HaloITSM and HaloPSA, offering a robust solution for managing incidents and alerts with greater efficiency and precision.  🔗 Seamless Inbound Integration: This integration enables HaloITSM and HaloPSA to send alerts

July 10, 2023
New Integration Release: AlertOps and Autotask – Enhancing PSA Ticket Alert Management 

We are pleased to introduce the integration between AlertOps and Datto’s Autotask, a comprehensive and intuitive cloud-based PSA platform. This integration is designed to efficiently manage alerts based on tickets created in Autotask.  🌐 Effective Inbound Integration: This integration ensures

June 21, 2023
New Integration Release: AlertOps and SyncroMSP – Streamlining MSP Ticket Alerts 

We are excited to announce the integration of AlertOps with SyncroMSP, a leading PSA platform built for MSPs. This integration offers a seamless connection between AlertOps' alert management capabilities and SyncroMSP’s ticketing system.  🔗 Seamless Inbound Integration: With this integration,

May 5, 2023
New Feature Release: Guided Walkthroughs and Pop-Up Tooltips in AlertOps Trial and POC Environments 

We are thrilled to announce the latest enhancement to the AlertOps Trial and Proof of Concept (POC) environments: interactive guided walkthroughs and intuitive pop-up tooltips. This update is designed to facilitate a smoother, more informative user experience, especially for those

March 10, 2023
Introducing the New AlertOps Web App: Intuitive Design, Enhanced Help Features, and Customizable Viewing 

We are excited to unveil the latest release of the AlertOps Web App, a significant upgrade designed to streamline your alert management experience. This update introduces a range of features and improvements, focusing on ease of use, accessibility, and personalized

January 11, 2023
Feature Update: Enhanced Regex Validation for Inbound Integration Fields in AlertOps 

We are proud to introduce a powerful new feature to the AlertOps platform – Regex Validation for Inbound Integration fields. This update brings an advanced layer of data validation, ensuring that your alert management process is both accurate and efficient. 

November 10, 2022
New Feature Update: Comprehensive JSON Key Value Capture in AlertOps – Arrays 

We are delighted to announce a significant enhancement to our JSON handling capabilities within AlertOps. This new feature is tailored to provide our users with a more robust and flexible way of capturing and utilizing JSON key values that are

September 6, 2022
Feature Release: Advanced Inbound Integration for Efficient Alert Deduplication in AlertOps 

We are excited to introduce a significant enhancement to the AlertOps inbound integration system. This new feature is specifically designed to address the challenge of managing multiple alerts received simultaneously or within fractions of a second.  🔄 Innovative Deduplication Process:

July 12, 2022
AlertOps Mobile App Update: Minor enhancement Enhanced Filtering and Improved Performance 

We are pleased to announce the latest update to the AlertOps mobile application, focused on improving your experience in managing critical alerts. This update includes:  🔍 Enhanced Filtering Capabilities: Introducing new filters for Assignment Status and Priorities, allowing for more

March 15, 2022
Major Release: Comprehensive API Coverage for Enhanced Control in AlertOps 

We are thrilled to announce a major update to the AlertOps API, offering comprehensive coverage with full control over Create, Read, Update, and Delete (CRUD) operations across all core modules. This update marks a significant enhancement in how you interact