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AlertOps vs. xMatters

Go beyond on-call management with powerful incident response automation at a fraction of the price. 

Why choose AlertOps?

End-to-End Automation

Leverage our no-code open API to power context-driven playbooks that fully automate the ticket lifecycle and easily plug into your ITSM flows. Save time, effort and resolve incidents in a flash. 

Superior Value

Save up to 41% with an AlertOps’ equivalent Enterprise plan. For example, a team of 50 would pay $23,400/year for xMatters Base vs. $13,800/year for AlertOps Enterprise. 

Expert Guidance

Get on-demand support from our solutions engineers. Access custom training, discuss best practices and brainstorm ways to optimize your workflows. We’ll be at your side whenever you need us.

Get unmatched power and support for less

ENTERPRISE ($23 per user/mth)

BUSINESS ($39 per user/mth)

On-Call management

Dynamic grouping

Centralized notifications

Cross-team escalations
No-code open API
Solutions consulting
We have been able to eliminate on person awake during our batch hours which has been a cost savings for us.
Ryan O'MaryBatch Operations Manager | Accenture
Support that picks up and is always willing to help. Great app from the other big guys, same features at a better price point.
Christopher StockCTO | Infinite IT Solutions
When our primary toolset is down or we have a critical service that we want to ensure notifications are always sent AlertOps help bridge that gap.
Jeff ShieldsDirector of Client Services | nDivision
Alertops offers a lot of features and value for the dollar. Not the cheapest on-call alerting tool out there, but the support is unrivaled and they listen to their userbase, which we really appreciate. We trialed several different on-call solutions before settling on AlertOps and have not been disappointed.
Sean HermanServer Engineer at Source | One Technology, Inc.
Multi-vendor support, simple escalation system, clear and customizable email and text messages, ability to schedule when alerts can reach you by which methods (email OK 24x7, phone only 8x5)
Tyler ReynoldsCOO | mb technology Solutions
AlertOps allows me to creatively approach Event Management, and tailor it to my needs.
Peter McIverCustomer Support Manager
I am truly impressed with AlertOps. In a short time I was able to change the way our business responds to alerts. Having been in the tech industry for many years, I wish I had found this product sooner. Having the system call me on my mobile phone when a server is offline as been instrumental in decreasing the time it takes to resolve these issues. In conjunction with the great product, I must also commend the rest of the team for the superb level of support.
Divashen NaidooManager: Service | Centracom
"We're really happy with the service. It has reduced our response times by at least 50% on business-critical issues, across our 12 brand sites."
Pete BuzzelleCommerce Tech Manager | Wolverine Worldwide
“It’s TIME. It saves time and effort for our engineers and management. We’re connecting the dots with AlertOps. They’re an automation powerhouse.”
Peter McIverIT Service Manager | Virtuoso
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Achieve your dream results with AlertOps at your side. From proof-of-concept to continuous improvement, tap into expert advice throughout your journey. 

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