Azure Logic Apps is a cloud-based platform for creating and running automated workflows that integrate your apps, data, services, and systems. With this platform, you can quickly develop highly scalable integration solutions for your enterprise and business-to-business (B2B) scenarios.
AlertOps’ alert management system can be integrated with Logic Apps to receive and respond to (predefined status mappings) alerts/notifications through email, SMS, push notification or phone alerts. AlertOps would ensure that the alert would reach the appropriate team by using proper workflows, escalation policies and schedules. Based on your ruleset, incidents can be automatically opened and closed, depending on whether Logic Apps reports or notifies users of a problem or a recovery (any event for that matter).
The above scenario and scope for integration is due to the fact that AlertOps has a very flexible and simple API/Webhook configuration feature that can be leveraged with Azure Logic Apps’ monitoring, connecting, notifications/alerting capabilities.
With Logic Apps, various workflows can be created with different payloads/scenarios. It is entirely up to the user to determine, based on the payload sent from Logic Apps to map accordingly. AlertOps provides you with the flexibility to map incoming information in any way possible
You can send alerts from Logic Apps to AlertOps.
– AlertOps will automatically create an incident when a new alert is received from Azure Logic Apps when the triggeroutput^statusCode status field contains “400”,”401”,”403” or “500”.
– If an alert with statuses “400”,”401”,”403” or “500” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert.
– The alert will be recorded in the Inbound Messages table as “Mapped Appended.”
– AlertOps will automatically close the same incident when an alert with a triggeroutput^statusCode status contains “200”.
These are examples of just some of the things you can do with Logic Apps and AlertOps.
AlertOps has many features to make your incident management life easier: multi-modal communication, teams with on-call schedules, customizable messages, routing rules, customizable workflows and escalations, SLA based severity management and much more.
At AlertOps we offer over 100 of the top third party integrations for monitoring, service desk, hosting and chat tools and we are adding more every day! If you’re new to AlertOps, sign up for a free trial to get started today!