Checkly

Help Desk Software and Customer Service app. Both SaaS and On-Premise versions.

Delightful Active Monitoring for Developers. Checkly is the API & E2E monitoring platform for the modern stack: programmable, flexible and loving JavaScript.

AlertOps’ alert management system can be integrated with Checkly to receive and respond to all (predefined status mappings) alerts through email, SMS, push notification or phone alerts. AlertOps would ensure that the alert/job status would reach the appropriate team by using proper workflows, escalation policies and schedules. Based on your ruleset, incidents can be automatically opened and closed, depending on what kind of alert Checkly reports.

The above scenario and scope for integration is due to the fact that AlertOps has a very flexible and simple API/Webhook configuration feature that can be leveraged with Checkly’s webhook based alerting capabilities.

You can send alerts from Checkly to AlertOps.
  • AlertOps will automatically create an incident when a new alert is received from Checkly when the alert_type contains “ALERT_FAILURE”.
  • If an alert with status “ALERT_FAILURE” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert.
  • The alert will be recorded in the Inbound Messages table as “Mapped Appended.”
  • AlertOps will automatically close the same incident when an alert with alert_type contains “ALERT_RECOVERY”.

These are examples of just some of the things you can do with Checkly and AlertOps.