Cherwell empowers organizations to transform their business through the rapid adoption and easy management of digital services. Cherwell’s adaptable platform has enabled thousands of organizations to modernize their business operations with customizable service management, automation, and reporting across the enterprise. For more information, visit: http://www.cherwell.com.
You can send alerts from Cherwell to AlertOps.
- AlertOps can open a request in Cherwell when an alert is created.
- AlertOps can update the assignee in a Cherwell request when an alert is assigned.
- AlertOps can close a request in Cherwell when an alert is closed.
- You can map any inbound field to a custom field in AlertOps.
- You can map any inbound field to the topic field in AlertOps, and use topics to track incidents and also to route incidents to teams.
These are examples of just some of the things you can do with Cherwell and AlertOps.
