FireHydrant is an incident management platform for businesses to manage their systems.
fire hydrant
FireHydrant is an incident management platform for businesses to manage their systems.

FireHydrant is a platform that allows teams to achieve reliability at scale by creating speed and consistency across the entire incident response lifecycle.

 

AlertOps’ modern and advanced incident/alert management system can used for bi-directional communication to and from AlertOps to leverage capabilities of both platforms. AlertOps, owing to its flexible API/Webhook configurations can be utilized to provide a salient/full-fledged integration with FireHydrant’s capabilities. Incidents created in FireHydrant, can be automatically opened in AlertOps and its advanced escalation policies, call-routing abilities, workflows, and other enterprise level capabilities can be utilized.

 

You can send alerts from FireHydrant to AlertOps.

 

  • AlertOps will automatically create an incident when a new alert is received from FireHydrant when the status field contains “SEV1” or “SEV2”.
  • If an alert with status “SEV1” or “SEV2” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert.
  • The alert will be recorded in the Inbound Messages table as “Mapped Appended.”
  • AlertOps will automatically close the same incident when an alert with a status contains “Resolved”

 

These are examples of just some of the things you can do with FireHydrant and AlertOps.

AlertOps has many features to make your incident management life easier: multi-modal communication, teams with on-call schedules, customizable messages, routing rules, customizable workflows and escalations, SLA based severity management and much more.

 

At AlertOps we offer over 100 of the top third party integrations for monitoring, service desk, hosting and chat tools and we are adding more every day!  If you’re new to AlertOps, sign up for a free trial to get started today!