Instana’s software solution is intended particularly for use in monitoring and managing the performance of software used in microservice architectures, and permits 3D visualisation of performance through graphs generated using machine learning algorithms, with notifications regarding performance also generated automatically.
AlertOps’ alert management system can be integrated with Instana to receive and respond to critical (predefined status mappings) alarms/alerts through email, SMS, push notification or phone alerts. AlertOps would ensure that the alert would reach the appropriate team by using proper workflows, escalation policies and schedules. Based on your ruleset, incidents can be automatically opened and closed, depending on whether Instana reports a problem or a recovery.
You can send alerts from Instana to AlertOps.
- AlertOps will automatically create an incident when a new alert is received from Instana when the issue^state field contains “OPEN”.
- If an alert with status “OPEN” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert.
- The alert will be recorded in the Inbound Messages table as “Mapped Appended.”
- AlertOps will automatically close the same incident when an alert with issue^state contains “CLOSED”.
These are examples of just some of the things you can do with Instana and AlertOps.