Jira

Integration with JIRA, a project management tool that enables collaboration between teams within an organization, is one of the hallmarks of AlertOps. This email and webhook-based integration allows you to trigger, update and resolve incidents in. Whether you are using JIRA for issue tracking or as a service desk tool, you can easily integrate your tool with AlertOps.

• You can create two-way integrations using JIRA and AlertOps.
• You can send alerts from JIRA to AlertOps using our Generic REST API.
• You can create the following scenarios:
• When a JIRA Issue is created, create an AlertOps alert.
• When an issue is assigned in JIRA, assign the owner in AlertOps.
• When an issue is closed in JIRA, close the alert in AlertOps.
• When an alert is created in AlertOps, create an issue in JIRA.
• When an alert is assigned in AlertOps, update the issue in JIRA.
• When an alert is closed in AlertOps, close the issue in JIRA.
• Allow the user to click a link in the AlertOps alert detail and go directly to AlertOps.

These are examples of just some of the things you can do with JIRA and AlertOps.