A unified platform for on-call management, alert routing, workflow automation, and stakeholder communication purpose-built for modern operations teams.
Browse step-by-step guides, API references, and best practices for connecting ServiceNow with AlertOps. Everything you need to configure, customize, and scale your integration is documented in one place.
From zero to live in under 7 minutes – follow along with each video step.
Connect your account
Generate an API key in ServiceNow and paste it into AlertOps. We handle the OAuth handshake – no code required.
Configure routing rules
Map ServiceNow incident priorities to AlertOps escalation policies. Set which teams get notified and in what order.
Test & go live
Trigger a test alert from ServiceNow and confirm it routes correctly in AlertOps.
Flexible rotation schedules that ensure the right responder is always available.
Route calls directly to on-call responders no phone trees or manual lookups.
Automate remediation, escalation, and communication workflows end-to-end.
Automate remediation, escalation, and communication workflows end-to-end.
Start your free trial today and see how AlertOps + ServiceNow transform your incident management.