Quickly mobilize your major incident response team (and notify stakeholders).
Immediate response is crucial during the first few seconds that a major incident is declared. Standard procedure calls for a team of tech responders, often with different skill sets, to combine their knowledge in order to solve a major incident. And with AlertOps, you can include new teams to the incident based on department, team, or skillset – through the Desktop or Mobile app. A modern approach helps drastically reduce the time it takes to respond when a major incident is declared.
Now, you can mobilize teams with complex schedules, methods of communication and skill-sets easily, and in just a few clicks. A ‘blast’ is sent to key teams and escalations happen automatically, when the primary person fails to respond within the required time.
Send Sev1 ‘Blast’ notifications to multiple tech responders simultaneously.
Improve Collaboration Between Your Platforms, People, and Processes Like Never Before.