Immediate response is crucial during the first few seconds that a major incident is declared. Standard procedure calls for a team of tech responders, often with different skill sets, to combine their knowledge in order to solve a major incident. And with AlertOps, you can include new teams to the incident based on department, team, or skillset – through the Desktop or Mobile app. A modern approach helps drastically reduce the time it takes to respond when a major incident is declared.

Now, you can mobilize teams with complex schedules, methods of communication and skill-sets easily, and in just a few clicks. A ‘blast’ is sent to key teams and escalations happen automatically, when the primary person fails to respond within the required time.