If you’re an Opsgenie user, you’ve likely heard the news—Atlassian is merging Opsgenie into Jira Service Management (JSM). For many teams, this transition introduces an uncomfortable reality: higher costs, increased complexity, and ITSM features they never asked for.
But if all you need is reliable on-call scheduling, real-time alerting, and flexible incident escalations—without the overhead of a full-blown ITSM suite—AlertOps is the solution built just for you.
Why the Shift from Opsgenie to JSM Creates New Problems
Atlassian’s move to sunset Opsgenie as a standalone product in favor of JSM may align with their platform strategy, but it’s a major disruption for teams who chose Opsgenie for its simplicity and focus.
With JSM, you’re not just getting alerting—you’re buying into change management, service catalogs, asset tracking, SLAs, and more. While these features are valuable to some IT departments, many teams simply don’t need them—and end up paying for functionality that goes unused.
What’s more, JSM’s platform comes with significantly higher pricing, built around full ITSM functionality. If that’s not what your team needs, you’re paying more—for less relevance.
Why AlertOps is the Best Alternative to Opsgenie🔗
AlertOps is a purpose-built incident management platform designed to give teams everything they loved about Opsgenie—plus even more flexibility and value.
Here’s why it stands out:
Cost-Effective Without Compromising Power
AlertOps offers the same powerful alerting, scheduling, and escalation capabilities—without bundling in unnecessary ITSM features.
You pay only for what your team actually uses, avoiding the bloated feature sets and inflated pricing found in many enterprise ITSM platforms.
It’s a clean, efficient approach to pricing—no hidden add-ons, and full transparency from day one.
Seamless Migration from Opsgenie
You won’t have to start from scratch.
AlertOps provides end-to-end migration support, ensuring a smooth transition for your team. Our solution engineers will help you move:
- On-call schedules
- Escalation policies
- Monitoring tool integrations
- Alerting workflows
Our support team is available to guide you throughout the migration process—from setup to deployment. With AlertOps, you’ll experience zero disruption to your alerting and incident response operations.
Built for Modern Incident Response
AlertOps is focused on what matters most for high-performing ops teams:
- Multi-channel alerting (SMS, voice, email, push, Slack, Teams)
- Custom escalation policies
- Pre-built on-call schedule templates
- Post-incident reports and analytics
- Automation rules for ticket creation, alert resolution, and more
It’s everything Opsgenie offered, plus the flexibility JSM lacks—without the complexity of a full ITSM stack.
200+ Integrations. No Marketplace Overhead.
AlertOps connects seamlessly to the tools your team already uses:
- Monitoring & Observability: Datadog, New Relic, Splunk, AWS
- ITSM & Ticketing: ServiceNow, Freshdesk
- ChatOps & Collaboration: Slack, Microsoft Teams, Zoom
Unlike JSM, there’s no need to purchase additional marketplace apps or deal with extensive configurations. Everything is built-in and ready to go.
Built to Scale with Your Team
AlertOps is backed by Microsoft Azure’s multi-region cloud, offering enterprise-grade availability, security, and scalability.
It also includes:
- Role-based access control
- User and team-level performance analytics
- Customizable post-mortem templates
Whether you’re a small ops team or an enterprise DevOps group, AlertOps scales with you—without inflating your toolset or budget.
Keep Alerting Simple. Migrate with Confidence.
JSM may be Atlassian’s next step, but it doesn’t have to be yours. If your team needs incident response, not ITSM, AlertOps gives you the right tools—without the complexity or cost.
AlertOps is already trusted by fast-moving DevOps and IT teams who need reliable alerting and on-call management—without enterprise bloat.
Ready to Migrate? We’re here to help.
Talk to our migration team today and get started with a platform that’s built for how your team actually works—lean, powerful, and cost-effective. Let us guide you through the process from start to finish—with personalized onboarding, integration setup, and training included.
