One-Touch Ticketing Integration: ConnectWise Manage

Leverage the new One-Touch Integration, with ConnectWise Manage to get your PSA integration with CWM up and running in minutes!

  • Simply enter your Company ID, URL, and API Keys from ConnectWise Manage to build your integration and your callbacks in Manage. 
  • Add and Delete Callbacks directly from AlertOps to receive notifications for All Tickets, Specific Boards, or Specific Statuses on the fly.
  • Auto-generate Outbound Integration Templates and Workflow Templates to do things like Create, Update, Assign, and log Notes with respect to Service Tickets. These templates are automatically created when you create your Inbound Manage Integration!
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