Omnichannel commerce is stretching retailers like never before, pushing innovation and uncertainty to the limits. Website instability, supply chain disruption, POS and hardware malfunctions – complexity is an understatement. Leverage AlertOps to cut through the noise and chart the fastest path to resolution.
Extract what matters by grouping and filtering events and contextually route alerts using custom source information.
Unify escalation policies across teams and customize notifications based on alert information and timing.
Connect with your ChatOps and ITSM tools to create or close tickets and trigger remediation workflows.
Service outages, malware attacks, data breaches, can strike like a tsunami and crush weak defenses. “Preparedness” can rapidly devolve into chaos. The only solution is adaptive response automation. With AlertOps, combine rich situational intelligence with response playbooks to confidently set expectations and shepherd efficient resolution.
Automatically coordinate incident resolvers across the organization and mobilize a war room via web conference, chat or API
Manage expectations and provide clarity throughout the incident lifecycle with targeted and customized messaging templates.
Internalize learnings and build resilience with postmortem analyses and timeline views of every major incident.
Weather, cyber hacks, on-site violence or looting – these threats defy prediction but demand resilience. Equip and empower your frontline teams with essential information to keep your people, customers and assets secure. Use AlertOps as your nerve-center to navigate any storm that comes your way.
Integrate AlertOps with emergency alerting systems to escalate incidents to business continuity managers and executives.
Automatically mobilize your response team on a conference bridge and notify key stakeholders with relevant information.
Inform and mobilize frontline teams on response, mitigation and recovery through a single source of truth.