SecOps tools – SecOps & incident management for 2023

devops tools incident management

Importance of SecOps tools – The threats in the cyber world are becoming more and more complicated and sophisticated with each passing day, while the rapid expansion of digital operations, with more nodes, networks, and servers has resulted in more vulnerabilities. This situation demands efficient SecOps teams as well as practices so that threats are thwarted, and networks and data are always protected.

What is SecOps & Which are the best SecOps tools?

Security and IT operation teams having a conflict of interest was a common thing and for obvious reasons. While the operation teams are focused on uptime, delivering a seamless customer experience, and reliable service, the goal of the security team is to ensure that there are no vulnerabilities in the system, both in terms of infrastructure and practices.

SecOps is a collective of security and IT operations personnel working together to achieve the desired goals both in terms of uptime as well security. The security and IT operations teams working in silos often resulted in mediocre results for the organization. Aligning the goals of the security and operations teams results in resilient systems and better productivity.

What are the biggest challenges SecOps teams face in 2023?

The biggest challenges faced by SecOps are:

  • With the advent of Covid-19, people stopped going to workplaces and the work-from-home culture began. This resulted in a permanent shift in work culture and a lot of companies moved to a hybrid or permanent work-from-home setups. This resulted in more nodes, especially remote nodes. The increase in the number of nodes significantly increases vulnerability.
  • Alert fatigue and missed alerts are a big issue. Technicians are bombarded with alerts resulting in a high probability of missing high-priority alerts, in the absence of a proper alert management tool.
  • The lack of trained professionals is also a big problem as the domain is relatively new.

What are the significant factors shaping SecOps and incident management in 2023?

  • Networks are becoming more and more distributed as time passes by. This has been accelerated by the covid-19 pandemic. It has caused some long-lasting changes in the way we operate, and the biggest impact was on the digital ecosystem. With around 33% of the American workforce continuing to work from home even after the pandemic, it is necessary to have an updated approach to SecOps and incident response.
  • The times when the effects of a breach would be contained within the organization are long gone. Every breach, especially in the case of service providers, has the potential to have a snowball effect and disrupts the ecosystem of multiple organizations.

How to approach security incidents and breaches in 2023 using SecOps tools.

Stage 1: Simplifying the SecOps stack allows you to maintain agility and take swift actions without breaching your SecOps policies. The infrastructure, practices, and policies should be focused on minimizing exposure and alerting teams which can add value the most during resolution. Often what we see is getting the right team together and providing them with the right information is a huge bottleneck when it comes to resolution. A lack of structured policies and guidelines results in chaos during an incident. Multiple alerts with varied priorities flying around drastically reduce the resolution times. Alert de-duplication is crucial here as it reduces the noise and helps the team focus on the most important things during a breach.

Stage2: Aggregating individual security systems and integrating all of them into a single incident response window enhances full-stack visibility and resolution speed. Data from the monitoring tools will be aggregated and sent to the incident management tool which helps you identify, analyze, and resolve incidents in the shortest possible time. The different parameters to be set are:

1. Bottom line: using security tools to prevent the actual incident from happening.

2. Baseline: Establishing a datum level for measuring data on system health is extremely important.

3. Data enrichment. Use different tools to get holistic information on incidents

4. Incident management: Enforce full-stack visibility and swift response.

AlertOps incident response best SecOps tools help you build a resilient network by streamlining your response through its features such as customizable workflows, escalations, cronjob monitoring, etc. Choose AlertOps so that your data is safe, and your customers are happy.