Automate incident response, keep your stakeholders informed, and reduce downtime.
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
Automate incident response, keep your stakeholders informed, and reduce downtime.
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
Automate incident response, keep your stakeholders informed, and reduce downtime.
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
With the AlertOps ServiceNow integration, you can use automatic escalations for on-call schedules and create custom escalations. Automatically escalate to a level 2 or level 3 team and notify management and stakeholders. Set each escalation to use the notification channel you choose (email, voice, SMS, mobile app, and chat).
Set your escalations to trigger reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline. Send specific messages to different groups, such as responders, managers, and stakeholders. AlertOps also logs all activities in ServiceNow so you can track everything in one place.
AlertOps logs all escalation activities in ServiceNow so you can track everything in one place. Automatically escalate to a level 2 or level 3 team. and notify management and stakeholders. Set each escalation can be set to use the notification channel you choose (email, voice, SMS, mobile app, and chat). Send specific messages to different groups, such as responders, managers, and stakeholders.
Using AlertOps, you can set your escalations to trigger reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline.
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