24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
24/7 live-call routing, on-call schedule management, advanced escalation policies, simple SLA management for all clients, and easy setup with seamless 1-one integration.
We created this special ConnectWise MSP bundle. It’s everything an MSP needs in 1 simple bundle.
Automate incident response, keep your stakeholders informed, and reduce downtime.
Don’t let your software limit what’s possible. Configure AlertOps to your vision and achieve groundbreaking results.
Get the flexibility to respond your way
Manage the unexpected with confidence
Anticipate, automate and resolve in a flash
Achieve service mastery
Service beyond expectations
Respond faster when patient lives are on the line
Stay in control with real-time operational intelligence
Quickly mobilize during peak usage
Ready to drive positive customer experiences
Streamline and optimize your process
Protect your institution and enhance student and faculty experiences
With the AlertOps ServiceNow integration, during a major incident, you can automatically send notifications to targeted groups of users (managers, stakeholders, customer service). Each group can have its own unique status update fields, so you can send contextual information with dynamic updates to each group at regular intervals, and a final message when the incident is resolved. Set each notification to use the notification channel you choose (email, voice, SMS, mobile app, and chat).
Set your escalations to trigger reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline.
AlertOps also logs all activities in ServiceNow so you can track everything in one place.
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