ServiceNow Use Case – On-Call Scheduling

servicenow escalation
On-Call Scheduling
On-Call Follow the sun rotation 
On-call scheduling multiple groups 

How to On-call scheduling levels?

With the AlertOps ServiceNow integration, you can create multiple shifts for each team. Rotate the schedules for each shift independently.  You can even create on-call rotations with teams backing up other teams or transition the on-call from one time zone to another. Group multiple teams into a master view to see all the teams’ schedules in one view.