With the AlertOps ServiceNow integration, send reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline. AlertOps also logs all activities in ServiceNow so you can track everything in one place.
Automatically escalate to a level 2 or level 3 team. Automatically notify management and stakeholders. Set each escalation to use the notification channel you choose (voice, SMS, email, mobile app, and chat). You can also send specific messages to different groups, such as responders, managers, and stakeholders.
With the AlertOps ServiceNow integration, send reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline. Set each reminder notification to use the notification channel you choose (voice, SMS, email, mobile app, and chat), with the messages you choose. AlertOps also logs all activities in ServiceNow so you can track everything in one place.
With the AlertOps ServiceNow integration, you can set your escalations to trigger reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline. Set each reminder notification to use the notification channel you choose (voice, SMS, email, mobile app, and chat). You can also send specific messages to different groups, such as responders, managers, and stakeholders. AlertOps also logs all activities in ServiceNow so you can track everything in one place.
With the AlertOps ServiceNow integration, send reminders when a response SLA or a resolution SLA has been breached or is approaching the deadline. AlertOps also logs all activities in ServiceNow so you can track everything in one place.
Automatically escalate to a level 2 or level 3 team. Automatically notify management and stakeholders. Set each escalation to use the notification channel you choose (voice, SMS, email, mobile app, and chat). You can also send specific messages to different groups, such as responders, managers, and stakeholders.