Slack outage

Slack, a popular enterprise communications platform, faced a 5-hour system outage yesterday between 9:25 AM – 2:24 PM EST on February 22, 2022. Slack services affected included: messaging, search, link previews, apps/integrations/APIs, posts/files, workspace/org administration, login/SSO, notifications, connections, and calls. AlertOps was NOT affected by this outage. While Slack was down, users were still able […]
Major IT Outage 2021 Recap

We saw that no one is immune from major IT outages in 2021, not even mega titans like Google, Facebook, and Amazon AWS. The following is a recap of some of the major IT outages with widespread impact for 2021. Amazon Web Services’ (AWS) historic outage occurred on December 7, 2021 and lasted roughly 6 […]
Perpetual Field Update

AlertOps has released functionality to update fields on every incoming message update. Whenever an inbound message from a source tool (Monitoring, Ticketing, etc) is Mapped within AlertOps for an existing alert, any updates made to field values will be reflected in AlertOps. This is helpful, as workflows can be build off of any field updates. […]