Agent Chronicle - Turn Incidents into Institutional Knowledge
Agent Chronicle automates postmortem creation, capturing what happened, how it was resolved, and what comes next, so your team can continuously learn and stay audit-ready without manual effort.
Close the Loop Without the Busywork
Most teams skip postmortems due to time pressure. Chronicle builds the first draft instantly, using real alert data and activity logs. No more chasing timelines or documenting by memory.
Learn From Every Incident
Instead of reactive reviews, Chronicle turns every incident into an opportunity for growth. Patterns, timelines, and actions are captured automatically, ready for analysis and improvement.
Stay Audit-Ready
Compliance requests? Executive reviews? No problem. Each critical incident generates a traceable, structured postmortem, complete with root cause, impact, and resolution, all automatically.
What You Can Expect
- Save Time: Cut postmortem prep by up to 80%.
- Improve Outcomes: Spot gaps in communication, tooling, or process.
- Ensure Accountability: Track who did what, when, and why.
- Build Knowledge: Support training and onboarding with consistent reports.
How It Works
- Start from the Source: Launch postmortem creation from any closed alert.
- AI Collects Context: Gathers metadata, alert lifecycle, and responder activity.
- Add Human Insight: Users can add contributing factors and notes.
- Get a Complete Report: Auto-generates summary, RCA, timeline, impact, recovery, and recommendations.
- Review and Share: Edit, approve, and share as a PDF or link.
Unlock the Power of OpsIQ: AI That Works Across Your Incident Lifecycle
From alert correlation to post-mortems, OpsIQ brings intelligence to every phase of incident management. Explore how each AI-powered feature helps your team resolve faster, reduce noise, and stay in control.
AI Smart Correlation Engine
The Smart Correlation Engine applies similarity modeling, NLP, and customizable thresholds to group related alerts in real time: cutting noise, exposing patterns, and accelerating resolution across complex environments.
Intellifield - Reasoning Agents
Intellifield Reasoning Agents bring structured thinking to unstructured alerts. From false positives to resolution steps, each agent extracts targeted insights and triggers workflows that turn raw data into coordinated action.
Historical Alert Insights
AlertOps surfaces proven resolutions and context from past incidents, giving your team the historical data needed to triage smarter, cut MTTR, and continuously improve reliability.
AI Post-mortems
SLA management is crucial for IT service management to ensure clear expectations, improve service quality, enhance customer satisfaction, align IT with business goals, and foster accountability and operational efficiency.
Agent Bond
Agent Bond is your team’s operational assistant for users, groups, and schedules, giving you real-time answers through natural language, so anyone can interact with AlertOps without training, context-switching, or dashboards.
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