Heartbeat Monitoring
Heartbeat Monitoring – Get alerts when your monitoring tools stop sending alerts and become unresponsive. AlertOps Heartbeat Monitoring allows customers to listen for a signal or ‘heartbeat’ from an external source. When the heartbeat is interrupted for a specified period, an alert may be sent to a person or team. Only one alert will be […]
AlertOps Unveils Heartbeat Monitoring Allowing Digital Infrastructure & Operations Teams to Easily Verify Signals from External Tools
Heartbeat Monitoring makes it easy for teams to monitor external services and get alerted when they are down to improve service delivery. Chicago, Illinois – October 1, 2020 – AlertOps has introduced Heartbeat Monitoring for its incident alerting, on-call management, and response platform. IT teams can use Heartbeat Monitoring to verify their monitoring tools are […]
5 Tips for The Best OnCall Support (in 2024)
Your enterprise needs oncall support, but it often struggles to achieve its desired results. Yet, the longer your enterprise waits to improve its oncall support processes and procedures, the greater the risk becomes that a minor outage could cause substantial downtime. Ultimately, your enterprise needs seamless oncall support processes and procedures. With the right tools […]
5 Ways to Improve On-call Management (So Nothing Falls Through the Cracks)
Your enterprise has IT team members “on call,” so you can get immediate support with downtime, outages, and similar issues. That’s why streamlining on-call management may dictate your IT team’s success. To understand why, consider what will happen if a network or system crashes but IT team members cannot quickly and effectively communicate with one […]
What is a Network Operations Center (NOC)?
A network operations center (“NOC”) provides a central location for enterprise IT. Here, network operations center team members supervise, monitor, and maintain an enterprise’s services, databases, external services, firewalls, and networks. With a full understanding of how a NOC works, your enterprise is well-equipped to maximize its performance. What is a NOC Team? NOC Team includes engineers who […]
Network Operations Center Best Practices (in 2024)
Network Operations Center (NOC) is responsible for network monitoring, incident response, and other network operations activities — and you want to optimize its performance. To achieve your goal, your Network Operations Center team assesses data and explores ways to improve its everyday operations. The team may also implement NOC best practices or craft some of its […]
Drive 99.999% Uptime for Your Data Center by Supercharging your NOC
Your NOC data center is vital to your enterprise’s success, due to the fact that it bridges the gap between your computer network and telecommunications infrastructure. This center also enables your enterprise to quickly and effectively identify IT downtime and outages and address these incidents before they damage your enterprise and its stakeholders. At the […]
10 Best NOC Dashboard Examples (in 2024)
Your network operations center (NOC) team plays an important role in your enterprise — and you want to do everything possible to help this team succeed. With these 10 best NOC dashboard examples, you can do just that. Bonus Material: NOC Automated Workflow Example PDF There’s no shortage of NOC dashboard examples, but deciding which […]
NOC vs SOC: Which is more important? in 2023
Your enterprise likely has a network operations center (NOC) and a security operations center (SOC), both of which play an important role in your day-to-day operations. NOC vs SOC ? What is the difference, To find out, let’s answer some of the key questions surrounding NOC vs SOC. What Is a NOC, and What Is […]
Dynamic Routing Based on Inbound Alerts
Dynamic Recipient Groups – Based on the content of an inbound alert, you can now dynamically assign the alert generated it to a specific Team (or Group). Escalation Rule Override – Based on the content of an inbound alert, you can now also dynamically assign a specific escalation rule.
