Take Your NOC Team’s Performance to the Next Level

War Room NOC

A network operations center (NOC) team requires an efficient framework to analyze network data and resolve issues quickly. At the same time, NOC team managers need to capture metrics to discover the best ways to improve team efficiency, along with find ways to obtain actionable insights that they can use to streamline their network operations. […]

Integrate PRTG with AlertOps to supercharge your network monitoring

PRTG Blog

PRTG is a central component of network monitoring. It’s used to monitor the state, health, and performance of everything from servers to network devices. PRTG Network Monitor is an all-in-one monitoring solution that collects and displays current status information from your IT infrastructure. However, PRTG focuses only on monitoring for incidents, so you know when […]

Best Practices of a High-Performing DevOps Team

DevOps App Code

A high-performing DevOps team generally fails less and recovers from downtime and outages faster than its counterparts. It also is more likely than others to exceed its objectives and use automation technologies to simplify and enhance its operations. As such, a high-performing DevOps team is quickly becoming a must-have for businesses around the globe. Getting […]

Best Practices of High-Performing IT Teams

IT Code

Your IT team is a pivotal part of your business, and as such, deserves your attention. Because if your IT team struggles to get its job done, your entire company could struggle as well. To better understand the importance of a high-performing IT team, let’s consider the results of a data center outage study conducted […]

How to Choose The Best Incident Management Tool in 2023

Pen in Hand

Incident management is a top priority for many businesses, yet few companies understand exactly what it takes to choose the right incident management tool.   Although many incident management tools/system providers claim to offer the latest and greatest technologies, there is no one-size-fits-all incident management solution. As such, businesses need to perform extensive research before they buy […]

The True Cost of Downtime

data center downtime

A recent survey conducted by Information Technology Intelligence Consulting (ITIC) found that a single hour cost of downtime costs more than $100,000 for 98 percent of organizations. 60 percent noted that one hour of down time costs more than $300,000. Also, 33 percent stated one hour of down time costs between $1 million and $5 million. Downtime is a serious problem regardless […]

How Does Alert Fatigue Affect Teams?

Alert Fatigue

IT service management (ITSM) and DevOps teams are responsible for identifying incident management issues as quickly as possible. Yet the sheer volume of incident management alerts sometimes can be overwhelming. And in many instances, teams bombarded with incident management alerts may suffer “alert fatigue.” Alert fatigue affect teams when it receives a high volume of […]

Best Practices for Major Incident Management Teams (in 2023)

Incident Management Code

If a server crashes or a data center outage occurs, does your major incident management team understand best practices to respond quickly and effectively? If not, your company, its employees and its customers could suffer the consequences. A major incident causes a business to deviate from its standard processes, and as such, may result in […]

5 More Reasons Why AlertOps is Better Than PagerDuty

Green Windowsill

When it comes to choosing an incident management platform, it pays to select the best. If your DevOps team deploys AlertOps over PagerDuty, you can reap the benefits of a superior incident management platform for years to come. Previously, we discussed 10 reasons why AlertOps is a better alternative to PagerDuty. But for today’s DevOps […]