Top 10 Reasons AlertOps is Better Than PagerDuty: #5
Incident management and alert escalation software with automatic paging frequently helps IT teams speed up incident resolution. But automatic paging is not the end-all, be-all for IT teams. To understand why this is the case, let’s consider what might happen if IT teams across all business departments need to work together to troubleshoot a major incident. Oftentimes, IT teams use conference calls to troubleshoot critical incidents. Although automatic paging will make it […]
Top 10 Reasons AlertOps is Better Than PagerDuty: #4
Today’s IT teams require analytics. With the right analytics tools in place, IT teams can discover patterns and trends in massive amounts of structured and unstructured data. Then, IT teams can use these insights to implement meaningful business changes, leading to reduced operating costs and increased productivity and efficiency. AlertOps features analytics that you simply won’t […]
Top 10 Reasons AlertOps is Better Than PagerDuty: #3
AlertOps Pagerduty comparison – alerting flexibility AlertOps offers more flexibility than our competitors when it comes to alerting capabilities – and that can mean more power for our users. Does your incident management team have the ability to send the right messages, to the right team members, every time? If not, team members may be forced to deal with […]
Top 10 Reasons AlertOps is Better Than PagerDuty: #2
Compare AlertOps to Pagerduty SLA-based incident management A service-level agreement (SLA) defines the level of service expected from a service provider. As such, an SLA plays a key role in an organization’s ability to fulfill customer requests. If an organization breaks an SLA, it risks significant revenue and brand reputation damage. Perhaps worst of all, this organization may lose customers […]
AlertOps at Monitorama Portland 2015
AlertOps is proud to have sponsored this year’s Monitorama 2015 Portland OR . We would like to shout out to Jason Dixon for doing an excellent job in organizing the event. We enjoyed mixing with customers and partners at the event, as well as all the new folks we met there, and we are looking forward […]
Integrate Your Incident Management Tool into Your Scheduling System
Managed service providers (MSPs) are becoming exceedingly important to organizations around the world. MSPs deliver network, application, system and e-management services across a network. As more companies embrace digital transformation, bring-your-own-device (BYOD) and other revolutionary technologies and processes, the demand for MSPs is expected to increase substantially in the foreseeable future. The global managed services […]
Why You Need Multi-Modal Incident Management Software
Today’s IT monitoring systems enable you to track just about anything – from file sizes to network bandwidth to website traffic to potential viruses and other types of cyberattacks. There are all-inclusive tools that will do all of the above. Or, you can pick and choose the best tool for each of your monitoring needs. […]
What Is Mean Time to Resolution (MTTR)?
Mean time to resolution (MTTR) is a crucial service-level metric for incident management teams. This metric helps organizations evaluate the average amount of time between when an incident is reported and when an incident is fully resolved. And the higher an incident management team’s MTTR (Mean time to resolution), the more likely it becomes that […]
