Introducing Ada: Your AI-powered digital assistant
Opsgenie ending? Switch to AlertOps, hassle-free. →
Introducing Ada: Your AI-powered digital assistant
Opsgenie ending? Switch to AlertOps, hassle-free. →
Introducing Ada: Your AI-powered digital assistant
Opsgenie ending? Switch to AlertOps, hassle-free. →
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Integrations > Manage Engine Service Desk Plus

Manage Engine Service Desk Plus + AlertOps

IT help desk software with asset management built for MSPs.

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ManageEngine

ManageEngine simplifies IT management with software solutions that are easy to use, easy to deploy, and easy on your budget – no costly consulting fees or over-priced licenses.

You can send alerts from ManageEngine to AlertOps.

  • AlertOps can open a request in ManageEngine when an alert is created.
  • AlertOps can update the assignee in a ManageEngine request when an alert is assigned.
  • AlertOps can close a request in ManageEngine when an alert is closed.
  • You can map any inbound field to a custom field in AlertOps.
  • You can map any inbound field to the topic field in AlertOps, and use topics to track incidents and also to route incidents to teams.

These are examples of just some of the things you can do with ManageEngine and AlertOps.

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