AlertOps’ alert management system can be integrated with Quickbase to receive and respond to critical alerts/incidents through email, SMS, push notification or phone alerts. AlertOps would ensure that the alert would reach the appropriate team by using proper workflows, escalation policies and schedules. Based on your ruleset, incidents can be automatically opened and closed, depending on what change Quickbase reports.
The above scenario and scope for integration is since AlertOps has a very flexible and simple API/Webhook configuration feature that can be leveraged with Quickbase’s app change and notification capabilities. We can ideally share incidents to AlertOps for specific trigger conditions like, when an app record has been replaced, added, deleted, or modified.
You can send alerts from Quickbase to AlertOps.
- AlertOps will automatically create an incident when a new alert is received from Quickbase when the recordChange field contains “Add/Replace/Delete”
- If an alert with status “Add/Replace/Delete” matches an existing Open Alert, AlertOps will recognize the new alert as a duplicate and ignore the alert.
- The alert will be recorded in the Inbound Messages table as “Mapped Appended.”
- AlertOps will automatically close the same incident when an alert with recordChange does not contain ‘Add/Delete/Replace’.
These are examples of just some of the things you can do with Quickbase and AlertOps.