Spiceworks is where IT goes to work! Spiceworks gives IT professionals all the apps they need in one place: network inventory, network monitor and help desk. Rich API’s that tech brands and developers are using to build and extend apps to help IT pros solve unique situations.
Through the Spiceworks integration with AlertOps, you can send alerts using our Generic Email API and AlertOps’ outbound API.
- AlertOps will automatically create new incident when it receives an alert with OPEN status.
- AlertOps will automatically close the alert in when it receives the CLOSED status.
- AlertOps can receive the ticket owner from Spiceworks and assign the same owner in AlertOps.
- AlertsOps can link back to the Spiceworks ticket.
