Intellifield Reasoning Agents - Operational Intelligence at every Level
Intellifield Reasoning Agents bring structured thinking to unstructured alerts. From false positives to resolution steps, each agent extracts targeted insights and triggers workflows that turn raw data into coordinated action.
Agent FixIt
The Resolution Agent Delivers 3–5 step-by-step remediation suggestions, pulled from historical resolutions or AI-inferred logic. Designed for clarity, accuracy, and speed.
- Empowers frontline engineers with immediate, proven action plans
- Reduces repetitive Slack searches and dashboard hunting
- Tailored responses based on alert metadata and past outcomes
- Triggers automated resolution workflows on validated outputs
Agent RootCause – The Diagnostic Agent
- Determines likely root cause of the alert using past context and pattern-based reasoning.
- Surfaces probable cause and plain-language explanation
- Supports root cause analysis and retrospective quality
- Customizable prompts for environment-specific root factors
- Drives deeper automated follow-up workflows or problem tickets
Agent SignalCheck – The Filtering Agent
- Determines whether the alert is a false positive, including a reason and confidence score.
- Helps teams suppress irrelevant noise at scale
- Reduces burnout and alert fatigue
- Allows override, review, and audit for compliance
- Triggers suppression or review workflows based on AI judgment
Agent Prioritize – The Urgency Agent
- Classifies each alert’s urgency and impact level using context, alert history, and domain-specific cues.
- Aligns response urgency across sources
- Helps drive on-call assignments, escalation paths, and SLA enforcement
- Output can update priority in external ITSM or PSA tools automatically
Agent Context – The Summarization Agent
- Summarizes the alert in a human-readable format, what it is, which system it affects, and why it matters.
- Gives leadership and engineers instant situational awareness
- Useful for mobile notifications and quick assessments
- Can post directly into Slack, Teams, or ticket systems as summary fields
Build Your Own Reasoning Agent
- Have a field with recurring ambiguity or operational value? Create your own reasoning agent using Intellifield. Define:
- Your own instructions and output formatting
- Expected data types and confidence thresholds
- Workflow triggers based on specific values
Workflow Triggering & Instruction Customization
- All Intellifield Reasoning Agents support:
- Triggering downstream workflows based on any agent’s result
- Tailored prompts to guide reasoning accuracy and relevance
- Custom field mapping to reflect business-specific use cases
Unlock the Power of OpsIQ: AI That Works Across Your Incident Lifecycle
From alert correlation to post-mortems, OpsIQ brings intelligence to every phase of incident management. Explore how each AI-powered feature helps your team resolve faster, reduce noise, and stay in control.
AI Smart Correlation Engine
The Smart Correlation Engine applies similarity modeling, NLP, and customizable thresholds to group related alerts in real time: cutting noise, exposing patterns, and accelerating resolution across complex environments.
Intellifield - Reasoning Agents
Intellifield Reasoning Agents bring structured thinking to unstructured alerts. From false positives to resolution steps, each agent extracts targeted insights and triggers workflows that turn raw data into coordinated action.
Historical Alert Insights
AlertOps surfaces proven resolutions and context from past incidents, giving your team the historical data needed to triage smarter, cut MTTR, and continuously improve reliability.
AI Post-mortems
SLA management is crucial for IT service management to ensure clear expectations, improve service quality, enhance customer satisfaction, align IT with business goals, and foster accountability and operational efficiency.
Agent Bond
Agent Bond is your team’s operational assistant for users, groups, and schedules, giving you real-time answers through natural language, so anyone can interact with AlertOps without training, context-switching, or dashboards.
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