Outage or Breach – Confront with Confidence (2021)
A Recent Dice Article Titled – Data Breach Costs: Calculating the Losses referenced a 2021 IBM and Ponemon Institute study that looked at nearly 525 organizations in 17 countries and regions that sustained a breach last year, and found that the average cost of a data breach in 2020 stood at $3.86 million. The same report also found that […]
Incident Management Metrics That Matter – 2023
Incident Management Metrics (KPIs) that matter the most Key performance indicators (KPIs) are a tool that allows businesses to measure and improve their incident management performance against key measures. Understanding these KPIs and how to use them can be key to aligning ITSM with business goals. We will review these Incident Management Metrics (KPIs) with […]
Incident Management Process- 6 Tips to Better Prepare Your IM Process for The Holiday Season.
Holiday retail sales are likely to increase between 7% and 9% in 2021, according to Deloitte’s annual holiday retail forecast with holiday sales totaling $1.28 to $1.3 trillion during the November to January timeframe. Deloitte also forecasts that e-commerce sales will grow by 11-15%, year-over-year, during the 2021-2022 holiday season. This will likely result in […]
Why AlertOps is the Best PagerDuty Alternative
Among the competition, AlertOps stands out as the best when compared to PagerDuty and alternatives We will compare AlertOps to PagerDuty in 3 broad areas: Flexibility On-Call management Whether the On-Call management needs are basic or complex, AlertOps always has solution for you. Creating On-call schedule is simple although, there is only one person on-call, […]
5 More Reasons Why AlertOps is Better Than PagerDuty
When it comes to choosing an incident management platform, it pays to select the best. If your DevOps team deploys AlertOps over PagerDuty, you can reap the benefits of a superior incident management platform for years to come. Previously, we discussed 10 reasons why AlertOps is a better alternative to PagerDuty. But for today’s DevOps […]
