Modern ITSM Solutions: Creativity in Incident Response (Bring Your Own Tools)
The IT landscape is constantly evolving. A tool that is heavily used this month, may be virtually obsolete the next. In a such a dynamic ecosystem, the methods used to implement these tools are unique to every organization. Therefore, it has become crucial for organizations to implement an incident response process that incorporates any combination […]
5 ways you can Empower Your Remote IT Team
The coronavirus (COVID-19) pandemic has transformed the global workforce — and your enterprise is no exception. Enterprises are increasingly allowing staff to work remotely during this difficult time. Yet, many enterprises are still learning how to use remote workforce technology to effectively engage workers in real-time. AlertOps can connect your teams, regardless of location. It […]
Modern ITSM Solutions: Flexibility in Incident Response
We no longer live in a world where a few tools determine the way organizations structure their processes. From IT Service Delivery to Incident Response, Modern IT Operation Solutions need to embody the flexibility that most Enterprises require. The dynamic ITOps ecosystem has shifted to put choice back in the hands of the user. Now, […]
COVID-19 Pandemic: How to Use AlertOps to Keep Your Enterprise Running
The coronavirus (COVID-19) pandemic has forced many global enterprises to temporarily shut down their operations, resulting in lost productivity and revenue losses. Yet, with a business continuity management (BCM) strategy, enterprises are well-equipped to limit business interruptions until the pandemic passes. What Is BCM, and Why Is It Important for Global Enterprises? BCM refers to […]
AlertOps Responds to COVID-19: Announces Plan to Help Impacted Businesses by Giving Away 6-Months Free of Standard Alerting Plan
Chicago, Illinois – March 26 – Illinois-based major incident management company AlertOps today announces a new plan to help businesses impacted by the coronavirus (COVID-19). With the recent COVID-19 outbreak, we know this is a challenging time for many businesses and the people who run them. Around the world, business continuity plans are in full […]
Search & API Improvements
What’s new: Search – You can now search Alerts by ‘Custom Fields’ API – Additional API Calls along with Improved API Documentation Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and reliability of the platform, while making it easier and more intuitive to use.
AlertOps 3.7 Release
What’s new: UI Overhaul – The new UI includes the same logical flow and experience as before, but now features better contrast, more intuitive placement of elements, and easier navigation. Enjoy! Minor Bug Fixes & Enhancements – We are always working to improve the overall speed and reliability of the platform, while making it easier […]
Updates in AlertOps 3.6.2.5
Important Update: Update 3.6.2.5 includes a few important improvements (+ minor bug fixes and enhancements) from our 2019 roadmap. *** Here’s a short list of important improvements: On-Call Schedule Reports – You can now easily view your reports in the on-call schedule reports page in “now,” “daily,” and “weekly” options. Rather than just knowing who […]
How Can MSP’s Capitalize on Cloud Services?
Managed service providers (MSP’s) simplify IT for global organizations of all sizes — and cloud services present new opportunities that enable these service providers to grow their revenues. Now, let’s take a closer look at MSP’s and how they can capitalize on cloud services. How Do MSP’s Support Global Organizations? The MSPs remotely manage global […]
Updates in AlertOps 3.6.2.4
Important Update: Update 3.6.2.4 includes 1 new feature, and 1 important improvement (+ minor bug fixes and improvements) from our 2019 roadmap. *** Here’s a short list of important improvements: Exporting Reports – You can now easily export your reports from the reporting pages in both CSV and PDF formats. Use your data efficiently for […]
