Product Updates

April – New Features: Enhanced Role Based Intervals, Customizable Mobile Screen Options, & Persistent Alert Features

February – New Features: Email Filters, Call Routing Updates, and More!

January – Workflow Upgrade: Status Change in AlertOps

December – AlertOps List Type Custom Field Expansion

October – AlertOps Workflow Update: Enhanced Conditions and Rules

September – Enhanced Filter Updates in AlertOps

New Integration Release: AlertOps with HaloITSM and HaloPSA – Streamlined Incident Management and Enhanced Alert Responsiveness

New Integration Release: AlertOps and Autotask – Enhancing PSA Ticket Alert Management

New Integration Release: AlertOps and SyncroMSP – Streamlining MSP Ticket Alerts

New Feature Release: Guided Walkthroughs and Pop-Up Tooltips in AlertOps Trial and POC Environments