A single system for managing any threat

Adaptive Incident Response

Automate real-time operations

When every minute counts, there’s no margin for error or delay. Getting alerts into the right hands – with the right information – is essential for swift response. Leverage automation and collaboration for maximum efficiency.

Dynamically route alerts based on source data (customer, service, error codes), append rich alert information, and automatically post to ChatOps or update tickets in your ITSM tool. Even restart or modify services without human intervention.

Get your Ops humming and win back precious time.

Master Manage major incidents

Service outages, data breaches, malware attacks, can crash like thunder and knock the whole enterprise off kilter. True preparedness goes beyond planning – it’s programmed action. Stay in control and resolve smoothly with response playbooks.

Coordinate resolvers, share information and assemble a war room via web conference, chat or API. Keep stakeholders informed and aligned with custom notification sequences, templated messages and status subscriptions.

Get your organization in lockstep for faster, smoother resolution.

Ensure continuity against threats

Emergencies can strike from anywhere – weather, cyber attacks, much lies outside our control. In the face of disaster, there must be a unified and comprehensive response, a nerve-center for keeping your people, customers and assets secure.

Get detailed alerts from emergency management systems, automatically mobilize your response team on a conference bridge, and harness mass notifications to inform and instruct your frontline teams.

Build resiliency and overcome the unpredictable.

Keep learning and optimizing your practices

Unlock continuous improvement with rich postmortem analyses.

Always be one step closer to resolution