Optimize real-time operations

WORKFLOW AUTOMATION

Accelerate incident response

Integrate alert management with incident response for faster resolution. Use AlertOps’ no-code API to trigger intelligent events in your ITSM and ChatOps tools. Minimize manual work, save time and eliminate errors.

Create incidents in ServiceNow based on alert source and status, update tickets in Jira using service or client details, and automatically mobilize war-room web conferences for major incidents.

Reach resolution faster than you can imagine.

Streamline your workflows

Hopping between applications and browser windows can be a nightmare. Not only does it sap your energy, but even worse, It’s a sure-fire way to make a mistake. Use AlertOps’ custom actions to bypass unnecessary clicks and screenviews.

Start remediation, in AlertOps, with a single click. Generate tickets, add comments, post ChatOps messages, restart services and even increase server capacity. Design and enable a unique set of actions for any type of alert.

Greater efficiency is at your fingertips.

Automate the ticket lifecycle

Every ticket has a unique cause, history and resolution path. But no need to recreate the wheel. Harness our alert intelligence and custom playbooks to dynamically route and respond to all of your tickets.

Use rich alert attributes like customer name, SLAs and service history to intelligently assign tickets and populate comments. Ensure your alert and ticket statuses are in sync with an easy two-way integration.

Design and then standardize support excellence.

Build out your dream processes with ease

Leverage our no-code API to effortlessly augment your workflows.

Always be one step closer to resolution